Information for patients with sight loss

Do you have sight loss that is affecting your work, studies or independence?


There is a specialist advice and support service available for you locally via an Eye Clinic Liaison Officer (ECLO). ECLOs assist anyone with sight loss, their relatives and carers to access the support they may need, when they need it. The ECLOs are based in local hospital eye departments at Durham, Sunderland, Darlington, Newcastle and Middlesbrough. If you wish to discuss your situation, please contact the local eye clinic and ask for an appointment or ask your GP to refer you for advice.


Direct contact numbers for ECLOs:

  • RVI - 0191 2820221 Sally Bayliss, Dawn Rafferty
  • SEI - 0191 5699073 Cathie Burke
  • DMH - 01325 743575 Dawn Rafferty
  • JCUH - 01642 233439 Cathie Burke, Fiona Ferguson


 The Sightline Directory contains information about local services and associations:

Sightline Then & Wear

Sightline Northumberland

Sightline Durham



Sight Service

Sight Service is the leading local provider of services and support for people who are visually impaired and live in Gateshead or South Tyneside. Our advice, information and support can enable visually impaired people to have the quality of life which many sighted people take for granted. 

We can also offer support and advice to people who live outside the area. Sight Service also provides visual awareness training to employers.


Sight Service (Gateshead)

The Bradbury Centre, Bensham Hospital, Saltwell Road, Gateshead, NE8 4YL.

Telephone: (0191) 4785959 Email:

The Gateshead centre is open between 9.30am — 4.30pm, Monday to Friday


Sight Service (South Tyneside)

Gordon Street, South Shields, NE33 4JP.

Telephone: (0191) 4560546 Email:

The South Tyneside centre is open between 9.30am — 4.30pm, Monday to Friday


Sight Service Looking Good Newsletter August - September 2016

Sight Service Looking Good Newsletter March - April 2016

Sight Service Activities 2017

Sight Service Looking Good Newsletter March 2017





Access to Work

T: 0141 950 5327



Information about eye conditions and national organisations can be found on the 'Eye Care and Eye Conditions' page.