PCSE Late Payments information from LOCSU, March 2016

Dear Members

Please see the attached email from LOCSU regarding late payments.

It mentions phone queries which have been addressed to the Preston office of the relevant NHS team. They can be reached on 01772 221444, but please note the information from LOCSU below as well.

M Richardson,

Lay Secretary MSWLOC

From Jaque Hudson, Office Manager
Local Optical Committee Support Unit, 4th March 2016

Dear LOC Members,
Thank you for alerting us to the issues you are having with PCSE.
We are in daily correspondence with PCSE and NHS England to clarify the processes and procedures and to agree what PCSE needs to put in place to ensure that the issues contractors are currently facing are resolved.
We will provide an update via a Hot Brief as soon as possible. To ensure you receive Hot Briefs direct from LOCSU you can subscribe via www.locsu.co.uk/alerts <http://www.locsu.co.uk/alerts>
In the meantime, please note PCSE have set up a dedicated email address for queries and complaints regarding GOS claims and payments  Optical_Queries@capita.co.uk <mailto:Optical_Queries@capita.co.uk>
We would encourage contractors to submit all queries regarding GOS claims and payments to Optical_Queries@capita.co.uk <mailto:Optical_Queries@capita.co.uk>  even if you have already contacted PCSE via telephone or by some other means.
Many thanks.

Kind regards
Jacque Hudson
Office Manager
Local Optical Committee Support Unit
Direct Tel:  020 7549 2051